Our team
Who handles your request at each stage.
Executive management
Direction and policy approval
- Approving the service scope and pricing
- Overseeing delivery quality
Sales
Receiving requests and issuing quotes
- Answering enquiries and matching the right service
- Sending the quote and explaining the requirements
Customer service
Following up requests and updating status
- Notifying customers of missing documents
- Updating the status on the reference number
Technical support
Supporting the site, forms and uploads
- Resolving submission and upload issues
- Protecting data and accounts